ezeep by ThinPrint is the wireless printing solution at Lucid Private Offices. Print from any device using the ezeep web portal — no drivers or app installation required.
1 Scan the QR Code at the Printer
Locate the QR code posted at the printer. Scan it with your phone camera — this automatically sends an invitation email to the address associated with your Lucid membership.
2 Accept the Email Invitation
You will receive an email from ezeep on behalf of Lucid Private Offices. Click the invitation link to activate your account.
3 Create Your ezeep Account
On the account setup page:
- Your email address will be pre-filled
- Enter your First name and Last name
- Set a Password
- Click Create new account
Once set up, you can log back in anytime at app.ezeep.com.
4 View Your Printers
Once logged in you’ll land on the Printers page. Under the Lucid Private Offices organization you’ll see the printers available at your location. A blue toggle means the printer is online and ready.
5 Print a Document
Web only — Lucid uses ezeep Blue, which prints directly from your browser. No app or driver installation needed.
5a — Click "Print Now"
Click the Print Now button in the bottom-left corner of the ezeep portal (visible in the Printers screenshot above).
5b — Upload Your File
- Drag and drop your file into the browser window, or
- Click select files to browse for your file
Supported formats: PDF, Word documents, images, and more.
5c — Select Printer & Confirm Settings
Select the printer closest to you. Printers are named by location and area.
| Orientation | Portrait or Landscape |
| Print Quality | Auto — recommended for most documents |
| Tray | Auto Select for standard paper |
| Page Ranges | Enter specific pages if needed (e.g. 1–3) |
| Copies | Adjust as needed |
Click Print — your document will print within a few seconds.
Troubleshooting
| Issue | Solution |
|---|---|
| Didn’t receive invitation email | Check spam/junk. Ask the front desk to resend. |
| Printer shows offline (grey toggle) | Press any button on the machine to wake it, or notify the front desk. |
| File won’t upload | Use PDF or a common format. Max 100MB. |
| Print job sent but nothing printed | Confirm you selected the correct printer for your location. |
Need help? Contact the Lucid tech team by submitting a support ticket or speaking with front desk staff.
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